Resources for trust & safety, moderation, and regulation.
Research and a point of view from GGWP's product, trust & safety, and policy teams.
Where Online Safety Is Heading
What TSPA EMEA and FOSI Brussels Tell Us About Where Online Safety Is Heading Last month, I was in the room at TSPA EMEA, watching trust and safety practitioners wrestle with what it actually takes to run compliant, effective operations in a regulatory environ
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CHP: Where Community Systems Break Down
Community Health Playbook: Track 1, Lesson 3 A guide for platform leaders and T&S teams on the community health failure modes that produce trust and safety crises, and the maturity model for diagnosing where your system is now The most expensive trust and safe
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CHP: Compliance is a Floor, Not a Ceiling
Community Health Playbook: Track 1, Lesson 2 A guide for platform leaders and T&S teams on COPPA 2.0 compliance, DSA requirements, and the community health strategy that begins where regulation ends What This Lesson Covers What the DSA, COPPA 2.0, and their pe
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CHP: The Five Lenses Every Platform Must Balance
Community Health Playbook: Track 1, Lesson 1 A trust and safety framework for platform leaders, product managers, and T&S leads Every major T&S decision your platform has made in the last 12 months was a negotiation between competing pressures, whether or not
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The Community Health Playbook: A Framework for Platform Wellbeing
A guide for platform leaders building community health strategy and infrastructure The platforms that are struggling most with trust and safety right now are not the ones that lack moderation tools. They are the ones that built moderation as a response layer r
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COPPA Compliance for Game Companies
2026 Requirements and What’s Changed A Practical COPPA Guide for Product Managers, Engineers, and Trust & Safety Teams The FTC’s amended COPPA Rule compliance deadline is April 22, 2026. If your game has users under 13, or has reason to, your data architecture
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Introducing Your Trust Stack, GGWP’s new Podcast
Conversations at the Intersection of Community, Compliance, and Culture Trust and safety has moved from reactive moderation to core infrastructure. It now shapes product design, compliance strategy, revenue protection, and community health. That is why we laun
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Online Community Safety in the New Year
Building Trust, Compliance, and Stronger Connections Vision boarding is a popular Q1 activity. As we start this new year, we are focused on what comes next for online community safety. The new year brings momentum across games, media, and digital communities.
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An End of Year Refresher
As the year comes to a close, many teams take stock of what worked, what fell short, and what needs attention in the year ahead. For trust and safety and community teams, this is also a good moment to revisit the fundamentals. Moderation challenges evolve quic
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Industry Leaders in Trust & Safety
Across trust & safety, a group of industry leaders focus on ethics, training, transparency, and collaboration — creating a foundation for safer, more resilient digital spaces. Even though community management and moderation have been around for decades, callin
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GGWP: 2025 in Review
Building Healthier Communities Across the Globe GGWP spent the 2025 meeting business leaders, developers, Trust & Safety professionals, and platform teams across the world – sharing what we’re building, learning what teams need, and exploring how healthier com
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6 Moderation Terms Every Company Should Know
Online communities, multiplayer games, and user-generated content (UGC) platforms all share one common goal: keeping conversations safe and respectful. As more users participate, so does the risk of toxic behavior, spam, and harmful content slipping through. T
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