Compliance is the floor. We help you build above it.
Documented protection programs, auditable decisions, and escalation paths for the cases that matter most. GGWP is built so the record already exists before a regulator, a journalist, or your own leadership asks for it.
One Trust & Safety Layer, Every Team That Owns It
The same detection, context, and analytics stack adapts to how policy, operations, and legal teams actually work.
Policy & Governance
- Taxonomy and severity thresholds mapped to written policy
- Retention and data-residency alignment by market
- Change history for every policy and threshold update
- Evidence packages ready for regulators and auditors
Moderation Operations
- Queues prioritized by severity and confidence
- Reviewer productivity and consistency reporting
- Escalation ownership with documented handoffs
- Managed Moderation coverage for spikes and off-hours
Legal & Compliance
- DSA, UK OSA, and US state regulation support
- Auditable decision trail on every enforcement action
- Transparency reporting inputs without manual assembly
- Model evaluation documentation for security review
Enforcement and evidence from the same system
Chat, voice, images, usernames, and reports moderated across 24+ languages, with every decision retained in a trail that holds up under review.
Policy-Mapped Taxonomy
Configurable categories and severity thresholds that mirror your written policy.
Auditable Decision Trail
Every automated and human action logged in one incident history you can export.
Escalation Workflows
Routing, ownership, and documented handoffs for the cases that matter most.
Regulatory Reporting
DSA-aligned reporting and retention support, ready before the request arrives.
Appeals & Review
Structured appeal paths with reviewer notes, overturn rates, and outcomes.
Threshold Calibration
Tuned by surface, region, and audience age with the GGWP Solutions team.
Managed Moderation
Trained human reviewers working against your specific escalation rules.
Community Health Scorecards
Reporting your team, your leadership, and your users all recognize as fair.
"The T in Trust & Safety"
User voice builds trust. Enforcement backs it up. Deployments start with understood, documented defaults, then get calibrated by customer type with the GGWP Solutions team, so thresholds match the community you actually run: baseline taxonomy reviewed with your policy team, thresholds tuned by surface, region, and audience age, and ongoing reviews as regulation shifts.
- Baseline taxonomy and severity defaults reviewed with your policy team
- Threshold calibration by surface, region, and audience age
- Ongoing tuning reviews as policy and regulation shift
- Model evaluation on your own representative data
Sentiment & Harm Insights for Trust & Safety Teams
Community-level sentiment and harm intelligence shows policy, ops, and legal teams how behavior is shifting across surfaces, without waiting on a quarterly review.
See Harm Trends Before They Spike
Track category and severity trends across surfaces, so emerging harm patterns surface long before your next scheduled report.
Measure Enforcement Fairness
Watch action, appeal, and overturn rates by cohort and region to show enforcement is consistent, not arbitrary.
Brief Leadership Faster
Give legal, comms, and leadership the same evidence your team works from, so a story can be addressed before it escalates.
How it works
Easy to integrate API calls allow you to process user activities across multiple channels: Voice, Text, Usernames, Discord, User Reports.
Easy integration
Get started quickly with our set of easy-to-use RESTful APIs.
SDK for client deployment
Vivox, EoS, Unreal, Unity, Photon Android, Discord Social Layer, etc.
Customization
Calibrate GGWP to your brand's specific culture needs.
Build the record before you need it.
We'll map your policy to the taxonomy, show the audit trail, and walk through how escalations get documented end to end.