GGWP
Managed Moderation

Your team, or ours, 24/7 either way.

Automation resolves the vast majority of incidents on its own. Managed Moderation is GGWP's trained human review team, on call around the clock for the calls that genuinely need a person.

One core problem

Player reports, automod and managed moderation are one core problem

These three all deepen the same use case, catching more of what's actually happening in your community, with less operational lift on your team.

  • Trained specialists reviewing inside the same Console your team uses
  • 24/7 coverage across time zones
  • Only ambiguous and high-risk cases ever reach a human
  • Player appeals handled with documented, auditable decisions
GGWP CONSOLE

Player reports, automod and managed moderation are one core problem

01 / SIGNAL

Trained specialists reviewing inside the same Console your team uses

02 / SIGNAL

24/7 coverage across time zones

03 / SIGNAL

Only ambiguous and high-risk cases ever reach a human

Compliance readiness

A documented player-protection program, not a best effort.

US state gaming regulators, the EU DSA and Brazil's SPA framework all increasingly expect a documented program, with a record of who decided what, and why.

Always-on coverage

Around-the-clock staffing across time zones, so escalations don't wait for your team's morning.

Policy-matched training

Reviewers are trained against your own guidelines, taxonomy and escalation rules, not a generic rulebook.

One documented record

Automated and human decisions land in the same auditable incident history, ready for regulators or internal review.

Let us take the queue you can't staff.

We'll scope coverage, escalation rules and appeal handling against your existing policy, then show you the record it produces.