Safer social, stronger retention.
Player-community safety for sportsbooks, casinos, and prediction markets. GGWP moderates chat, voice, usernames, images and video in real time and surfaces player friction early, so your live ops and player care teams act before harassment, scams, or frustration drive players away.
parlaykid
third leg just hit, we are so back
bonus_hunter22
⚠ FLAGGED: HARASSMENT + BONUS-ABUSE SIGNAL
live_ops
cashout complaints trending, routed to support
Moderation action accuracy *
Monthly interactions
Languages supported
Of player reports auto-resolved
* Moderation action accuracy = automated sanctions not reversed on appeal. Methodology available on request.
Every iGaming brand is becoming a social product
Chat rooms, live-odds threads, communities, and Discord servers are now where players spend time between bets. That social layer is where loyalty is won and where harassment, scams, and pile-ons quietly push players out.
Already have social features? We keep them healthy and moderated at scale. Don't have them yet? We help you build a social layer players actually want to stay in.
Either way, the payoff is the same: players who feel safe stay longer and spend more.
Use Cases
Website chat-room moderation
Keep on-site chat, live-odds rooms, and community threads civil in real time, even during the highest-volatility moments of a match or a market.
Discord moderation
Most iGaming brands, crypto casinos and large sportsbooks especially, run their real community on Discord. GGWP moderates it alongside your owned channels, so nothing falls through the cracks.
Built for every iGaming vertical
Sportsbooks & In-Play Betting
The social is the most obvious here: fast, hot, high-stakes chat. GGWP keeps live-game chat civil during peak moments, flags coordinated manipulation and tipster-scam chatter before it spreads, and protects newer players from pile-on harassment during losing streaks.
Daily Fantasy Sports (DFS)
Contest chat, leagues, and rivalries generate constant social activity and constant friction. GGWP moderates it and surfaces the disputes worth a human's attention.
Live-Dealer Games
Real-time chat around a live table is one of the stickiest social experiences in iGaming, and one of the easiest to poison. GGWP keeps it welcoming so players keep coming back to the table.
Online Casino & Slots
Community features, chat, and streamer-adjacent play all create a social surface. GGWP moderates it so your brand shows up the way you intend.
Prediction Markets
Fast-moving threads carry strong opinions and strong incentives to manipulate. GGWP keeps the conversation clean and the community trustworthy.
Poker & Bingo
These are the most social formats in iGaming, where the chat is as much the experience as the game itself. Table talk, tournament rooms, and bingo communities keep players coming back, and a few bad actors can sour a room fast. GGWP keeps these spaces civil and welcoming at scale, protecting the social experience that drives retention.
What GGWP moderates
Context-aware text analysis
Understands slang, transliteration, and code-switching, not just keyword lists, so it catches what actually harms the community.
Voice monitoring
Real-time analysis of voice channels for harassment, threats, and abuse.
Image moderation
Flags harmful, explicit, or off-brand images shared in chat and profiles.
Username moderation
Blocks offensive, deceptive, or impersonating usernames, including impersonation of your staff or your brand, before a bad actor trades on your credibility.
Player reports
Automates the intake, triage, and resolution of player reports so your team only touches the ones that need judgment.
Automated enforcement
Applies your policies automatically and consistently, from warnings through sanctions, with a full audit trail.
Reputation systems
Builds a longitudinal view of each player's behavior so repeat offenders and rising risks are visible early.
Discord integration
Extends every capability above into the Discord communities where your players already gather.
See the friction before it costs you a player
Not every unhappy player files a report. Most just leave. GGWP reads the sentiment in your chat and community, so your live ops and player care teams see frustration building around a bad beat, a slow payout, or a confusing bonus, before it turns into churn or a public complaint. That is the difference between reacting to a spike and preventing one.
Spot Friction Early
Identify precisely where in the player journey sentiment turns negative.
Prioritize Fixes
Give product teams a data-backed queue instead of a pile of anecdotal support tickets.
Protect Retention
Catch dissatisfaction while it's still fixable, before a player churns or disputes publicly.
See it on your community.
Get a demo and we'll show you what GGWP surfaces in real player chat.