30 Jul
Introducing GGWP Pulse: Real-Time Sentiment Analysis from In-Game Conversations
The latest innovation in community intelligence, built for live game environments
GGWP, the leader in real-time moderation and healthy online communities, has just launched GGWP Pulse, a cutting-edge sentiment analysis tool that transforms in-game conversations into business-critical insights.
Pulse is more than just a listening tool—it’s a core part of GGWP’s evolution into the industry’s first Community Copilot: a complete solution supporting game studios in moderation, automation, community sentiment, and revenue optimization.
What Is GGWP Pulse?
GGWP Pulse enables game developers to analyze real-time voice and text chats—not after the fact, but as they happen. By extracting actionable sentiment data from active gameplay sessions, developers can:
| Feature | Impact |
| Real-Time Feedback | Understand what players love—or hate—while they’re playing |
| Unfiltered Player Voice | Go beyond social media echo chambers and surface authentic community sentiment |
| Trend Detection | Spot friction points or emerging behaviors before they snowball |
| Community Engagement | Use insights to iterate rapidly and create more inclusive, engaging player experiences |
Used by Leaders Like thatgamecompany
Early adopters of GGWP Pulse include acclaimed developer thatgamecompany, known for titles like Journey and Sky: Children of the Light.
“The data we saw from GGWP’s sentiment analysis tool allowed us to zoom in on the map and identify friction inside the game—and address that right away,”
— Jenova Chen, CEO & Founder, thatgamecompany
Unlike traditional feedback systems (surveys, social media, or forums), Pulse offers surgical precision—zeroing in on specific moments and mechanics that impact player satisfaction.
Why It Matters
Today’s players are more vocal—and more valuable—than ever. But their feedback often gets lost in the noise. Pulse ensures that player insights are not only heard, but acted on, helping developers:
- Drive retention and higher LTV
- Improve community trust and transparency
- Reduce churn by resolving pain points fast
- Optimize game mechanics based on real data
GGWP’s Vision: The Complete Community Copilot
With Pulse, GGWP extends its platform from real-time moderation and automation into the realm of business intelligence. It’s all part of the company’s vision to be the go-to Community Copilot—a comprehensive solution built to grow both player trust and studio revenue.
“GGWP Pulse unlocks the next level of serving communities,”
— Dennis Fong, CEO, GGWP
Learn More
GGWP is already working with leading game studios to implement Pulse and evolve their community strategies. To explore how it could work for your studio or platform, set up a time to chat with us more at www.ggwp.com/contact.