Blog
Striking the balance: fostering respect and competitive spirit in online gaming communities
Striking the balance: fostering respect and competitive spirit in online gaming communities Conversation with Saahil “Universe” Arora Shortly after the conclusion of The International...
Integrating a live game with GGWP – interview with Matthew Prince
Integrating a live game with GGWP – interview with Matthew Prince When selecting a vendor, it’s tough to know what the working relationship will be like until you’re deep into...
Preventing online child grooming
Preventing online child grooming In all our online spaces, especially those where children are present, it’s important to be vigilant in monitoring for suspicious behavior and preventing online...
Stop Cyberbullying Day – Discussion with Melanin Gamers
Stop Cyberbullying Day – Discussion with Melanin Gamers It’s the 3rd Friday in June, which means today is Stop Cyberbullying Day! To celebrate and bring awareness, we sat down with...
Gathering the right feedback for pre-launch games with Fred Gill
Gathering the right feedback for pre-launch games with Fred Gill Interview with Fred Gill With over 40 years of game development experience including key roles making hit games like Apex Legends and...
Priorities and tech considerations in pre-launch game development with Fred Gill
Priorities and tech considerations in pre-launch game development Interview with Fred Gill Few possess the breadth of experience and insight that Fred Gill brings to the table when it comes to game...
What Happened to Social Gaming?
What Happened to Social Gaming? Guest blog by Charles Huang In 2005, my company, RedOctane, released a game called Guitar Hero. It helped spark the social games boom. These were games (mostly on...
Leading Effective Data Teams in Gaming
Leading Effective Data Teams in Gaming Interview with Mehmet Turan From understanding player behavior to refining game mechanics, the insights derived from data analytics can make or break a...
Strategies for GDPR Compliance in Gaming: Adopting the All-EU Storage and Processing Approach
Strategies for GDPR Compliance in Gaming: Adopting the All-EU Storage and Processing Approach Written by Jerry Wong Introduction At GGWP, we offer tailored solutions for organizations, including...
On Content Moderation & Evaluating LLMs
On Content Moderation & Evaluating LLMs Written by Brian Wu In a recent Forbes article, our CTO discussed how to use LLMs to tackle a specific problem: labeling in-domain messages quickly to...
Player Support Safety Guide
Protecting Moderators from the Effects of Distressing Content Written by Kimberly Voll and George Ng Introduction In the dynamic world of online gaming, player support teams are at the forefront of...
Burnout Management in Player Support
Burnout Management in Player Support Written by Tony Won Introduction “While we may not be able to control all that happens to us, we can control what happens inside us.”― Benjamin...
Navigating the Digital Services Act: A Guide for Game Developers
Navigating the Digital Services Act: A Guide for Game Developers Introduction: In the rapidly evolving digital landscape, the European Union’s Digital Services Act (DSA) stands as a pivotal...
Game Changer: Impact of Chat Sanctions on Toxicity
Game Changer: Impact of Chat Sanctions on Toxicity Recently, Omeda Studios shared results around the impact GGWP’s AI-based chat moderation had on reducing toxic behavior within Predecessor, their...
Unity Toxicity in Games Roundtable
Unity Toxicity in Games Roundtable On October 19, our CTO Dr George Ng joined Dr. Kimberly Voll, Tony Jones, and Leticia Patricio for a roundtable discussion on Toxicity in Gaming hosted by Unity...
GGWP Chat API Integration – Unity Example
Integrating GGWP’s Chat with External Chat Services: Unity Example At GGWP, we aim to simplify game moderation integration. A common question is how exactly to integrate our chat moderation if...
GGWP at gamescom and devcom 2023
GGWP is going to gamescom and devcom 2023 — come talk to us! Heads up: Our CEO Dennis Fong 🔜 gamescom and CTO George Ng will be in Cologne August 20-27 for devcom and gamescom! We’re...
Democratizing positive play — GGWP goes free
We’re thrilled to announce that GGWP's best-in-class AI-powered game moderation tools are now available to everyone, for free, up to ~5,000 MAU! Learn more at ggwp.com.
Feature Spotlight: Contextual Chat
There are many benefits to AI-driven, context-aware moderation. Adding the extra context beyond each line of chat leads to more accurate identification of toxic behavior, resulting in a more...
Better Game Moderation
Toxic behavior in games can be a serious problem that can ruin the experience for many players. What’s more, it’s often bad for business — a new player who experiences toxicity within their...
